Our Quality Guarantee

We stand behind our product

We offer an industry leading warranty and comprehensive technical support for the products we carry. As well, we employ innovative engineers that can quickly develop and deploy a solution for your “hard to find” industrial display requirements.

At Monitech, Quality is our Habit and we take Quality seriously. Our business is all about getting you back up and running as quickly as possible. This is why we warranty our products for one full year against any manufacturing defects.

Sometimes a phone call or email can solve the problem. If you are having video or cable issues with your new LCD, read the user guide that came with your model. If you still need help, write to us to get technical support from our Quality Control team. You can also call us!

USA Customers: 1-877-260-3426

Canada Customer: 519-725-2222

NOTE: If you purchased our product through one of our valued distributors, contact them directly.   sales@monitech.com

Warranty Refunds and Repairs

If you purchased the product from Monitech, choose one of the following for warranty claims, refunds, and repairs.

You purchased the product within the last 10 days.

You purchased the product within the last 30 days

You purchased the product within the last year

 

Non-warranty repairs

If you purchased the product from Monitech Over a year ago, click here to request a repair. We also offer repair services for all the brands we sell. If you are not sure how to repair your display, send it to us and our experienced repair technicians will repair your unit and return it within 5 days of receipt.